Privacy Policy
This policy explains what information VGJ Floors Covering collects when you contact us or use this site, what we do with it, and how to ask us to change or delete it.
Effective March 2026.
What we collect
Contact details you give us, and standard technical information your browser sends to any website.
When you request an estimate or contact us, we collect your name, phone number, email address, and the address or location of the project.
Separately, our website receives the technical information every site receives: browser type, device details and IP address.
What we use it for
Responding to your enquiry, preparing and discussing your estimate, and communicating about the work.
We also use aggregate technical information to understand how the site is used and to improve it.
If you have opted in, we may contact you about offers and updates. You can opt out at any time.
Text messages
We send text messages only with your consent, and consent for service messages is separate from consent for marketing messages.
Service messages cover estimate and quote updates, scheduling and customer support. Marketing messages cover offers and promotional updates. You choose each independently.
Message and data rates may apply. Reply STOP at any time to opt out.
Who we share it with
We do not sell, rent or trade your personal information.
We share information with service providers who help us operate — for example, the tools that host this site or handle our email — and only as needed for them to do that work.
We also disclose information where the law requires it.
Cookies and analytics
This site may use cookies to improve your experience, and you can disable them in your browser settings.
Disabling cookies may affect how parts of the site work.
Security
We take reasonable measures to protect your information, but no online transmission is completely secure.
We say this plainly because any claim of absolute security would be untrue.
Your rights
You can ask us to access, correct or delete the information we hold about you.
Contact us using the details below and we will act on the request.
Other websites
This site may link to third-party websites, and we are not responsible for their privacy practices.
Their policies apply once you leave this site.
Tell us what the floor is doing
Describe the problem, or send photos. We will tell you which service applies.
Request a free estimate